SHIPPING POLICY

Last updated: 19 August 2026

At Espresso Mafia, we aim to prepare and ship your order as quickly as possible. Please review the information below regarding order processing, delivery and local pickup.

ORDER PROCESSING

Orders are normally prepared and dispatched within 2 business days after your order has been confirmed and payment has been successfully processed.

Business days do not include weekends or public holidays.

During particularly busy periods, launches or holidays, preparation may occasionally take longer. If there is a significant issue affecting your order, we will contact you using the email address provided at checkout.

DELIVERY TIMES

Once your order has been dispatched, estimated delivery time is normally 2–4 business days.

This means that most orders can be expected to arrive approximately 4–6 business days after the order is placed, including preparation and delivery time.

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to the shipping carrier, public holidays, weather conditions, customs or other circumstances outside our reasonable control.

SHIPPING COSTS

Shipping costs, where applicable, are calculated and displayed at checkout before you complete your purchase.

Free Shipping

We offer free shipping on orders over €300.

The order value required to qualify for free shipping is calculated based on the value of eligible products in your order after any applicable discounts and before any additional charges, unless otherwise stated at checkout.

LOCAL PICKUP

We offer free local pickup at Espresso Mafia in Girona.

If local pickup is available for your order, you can select this option during checkout.

Please wait until you receive confirmation that your order is ready for pickup before coming to collect it.

Pickup details and instructions will be provided with your order confirmation or ready-for-pickup notification.

DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address at checkout.

Please review your shipping information carefully before placing your order.

If you notice an error in your delivery information, contact us as soon as possible at espressomafiagirona@gmail.com. We will try to correct the information before dispatch, but we cannot guarantee that changes can be made once an order has entered preparation or has been shipped.

DELAYS

Delivery estimates may be affected by circumstances outside our reasonable control.

If your order is significantly delayed, please contact us at espressomafiagirona@gmail.com and we will help you investigate the status of the shipment.

Nothing in this Shipping Policy limits any mandatory rights you may have under applicable consumer protection law.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or you receive the wrong product, please contact us at espressomafiagirona@gmail.com as soon as possible.

Damaged products, incorrect orders, returns and refunds are handled in accordance with our Returns & Refunds Policy and applicable consumer protection law.

CONTACT

If you have any questions regarding shipping, delivery or your order, please contact:

Espresso Mafia
Operated by Los Dos Molinillos Girona S.L.
Email: espressomafiagirona@gmail.com